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From: "Ilias Moschonas" <emos@intracom.gr>
To: "'Ghassan Nakkoul'" <g.nakkoul@intracom.sy>,
        "'mohammad shoorbajee'" <m.shoorbajee@intracom.sy>,
        <m.salman@intracom.sy>
References: <000e01ccbe68$5b6ba800$1242f800$@nakkoul@intracom.sy> <001801ccbee1$54692e00$fd3b8a00$@intracom.sy> <001b01ccbf08$85c33c30$9149b490$@nakkoul@intracom.sy> <004001ccbf03$22a6b6e0$67f424a0$@intracom.sy> <3DA56526E61744CF969E4B0E40914BE6@CNU0384LW0> <002401ccc007$6fe16bd0$4fa44370$@nakkoul@intracom.sy> <06B719469ED645AAB15632ADC96C589A@CNU0384LW0> <000f01ccc16d$dffdf3e0$9ff9dba0$@nakkoul@intracom.sy>
In-Reply-To: <000f01ccc16d$dffdf3e0$9ff9dba0$@nakkoul@intracom.sy>
Subject: RE: deir alzor
Date: Thu, 29 Dec 2011 17:23:22 +0200
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Dear Gazan

 

Dear Modar

 

In case we are asked something related to our equipment yes. Is not in our
scope to learn the Alcatel PBX.

 

The case now should be that after configuring their card (sw or deep
switching) they should get some signaling or alarms in their log). 

Normally if they did it well.

 

Then SWO should organize a session to interact and eventually establish a
call. This session might involve us.

 

Thanks 

 

Ilias

 

  _____  

From: Ghassan Nakkoul [mailto:g.nakkoul@intracom.sy] 
Sent: Friday, December 23, 2011 2:25 PM
To: 'Ilias Moschonas'; 'mohammad shoorbajee'
Subject: RE: deir alzor

 

Ok,

 

In short I can describe what we did:

-          We went over there(60 Km away from Deir alzor) and we met the PBX
operator and Telecom responsible Engineer. the PBX is Alcatel lucent "4400
OmniPCX " and the card that we are interfacing from their side called
"NPRAE2" Release 9.0. I got couple of screenshots and asked them for
Documentation their reply was "they don't have" I got the distributor phone
number from them

-          On Thursday I called a technical person working in seller company
"Souccar Company" and he send me some spec and configuration catalogues. I
delivered in my turn to SWO (Deir alzor Manager and Technical Engineer comes
from Damascus).

The status now is that we concluded that SWO are going to deliver the
documentations to technical Engineers in petroleum Company. To recheck
Jumpers on the card and recheck the config based on the delivered documents.

 

My question now should we get involved in the configuration of PBX. Or our
mission stops at this level?

 

I do believe that the problem is not from our side and SWO convinced in
this.

 

Looking to hearing from you?

 

Regards,

 

 

Ghassan

 

 

From: Ilias Moschonas [mailto:emos@intracom.gr] 
Sent: Thursday, December 22, 2011 10:24 AM
To: 'Ghassan Nakkoul'; 'mohammad shoorbajee'
Subject: RE: deir alzor

 

OK noted.

 

Before requesting third level support I prefer that we have the case clear 

Like devices, interfaces, protocols, compatibility and capabilities of the
sw versions running in the devices.

 

Please elaborate a fully documented case study for the connection to a PBX
and as particular case the one we are dealing now.

 

Thanks

 

Ilias

  _____  

From: Ghassan Nakkoul [mailto:g.nakkoul@intracom.sy] 
Sent: Wednesday, December 21, 2011 7:39 PM
To: 'Ilias Moschonas'; 'mohammad shoorbajee'
Subject: RE: deir alzor

 

I went over there and I met with them their client but the point is that
this is something is not included in our documentation and we will need
support from Selex to help them.

 

Should I contact Selex??Open a case.

 

 

 

Regards,

 

Ghassan

 

PS: Deir alzor is not calm city [armed people everywhere] and my opinion is
to have a clear solution for this case before we go over there again.

 

 

 

From: Ilias Moschonas [mailto:emos@intracom.gr] 
Sent: Wednesday, December 21, 2011 6:15 PM
To: 'mohammad shoorbajee'; 'Ghassan Nakkoul'
Subject: RE: deir alzor

 

We agreed with Dr Ali 

 

That the request of SWO is support on the configuration.

 

Thanks 

 

Ilias

 

  _____  

From: mohammad shoorbajee [mailto:m.shoorbajee@intracom.sy] 
Sent: Tuesday, December 20, 2011 12:36 PM
To: 'Ghassan Nakkoul'
Cc: 'Ilias Moschonas'
Subject: RE: deir alzor

 

Dear Ilias;

 

We received the letter as translated below. I think we need to decide if
this  is operation works or warranty services.  We already did the first one
in Damascus and it is working in Damascus. I think the rest are to be done
by the operator with some remote support from us if needed.

 

Let us know what you recommend.

 

Mohammad 

 

 

++++++++++

Date: 20/12/2011

Subject: Connecting the PABX with the Tetra Switching center in Der Ezour


You are requested to provide the connection between  PABX of the Syrian
Petroleum Company, SPC, with the Tetra Switch Center in Der Ezour and to
inform us  of the date of execution ASAP in order for us to execute what is
needed from our side.

+++++++++++

 

 

 

From: Ghassan Nakkoul [mailto:g.nakkoul@intracom.sy] 
Sent: Tuesday, 20 December, 2011 2:14 PM
To: 'mohammad shoorbajee'
Cc: 'Ilias Moschonas'
Subject: RE: deir alzor

 

Kindly find below:

 


 

3.1.16

"SELEX SCN e-PS Switching Node" in Annex O

COMPLIANT

The internal gateways of the switch could be equipped with any of the
following interfaces:
- 4 wires E&M ports;
- G.703/704 2Mg/s ports supporting ISDN-PRI / Q.SIG protocol;
- VoIP GW Server to support VoIP Dispatcher is optionally available upon
customer explicit request.

 

 

We are using Euro- ISDN CTR4.

 

 

From: mohammad shoorbajee [mailto:m.shoorbajee@intracom.sy] 
Sent: Tuesday, December 20, 2011 8:34 AM
To: 'Ghassan Nakkoul'
Cc: 'Ilias Moschonas'
Subject: RE: deir alzor

 

Good. Let us receive the letter first and we will deal with it accordingly.

 

 

 

From: Ghassan Nakkoul [mailto:g.nakkoul@intracom.sy] 
Sent: Monday, 19 December, 2011 7:08 PM
To: 'mohammad shoorbajee'
Subject: deir alzor

 

FYI, SWO preparing a letter that they want to connect "Pico-GW 4 PRI ISDN"
with "PBX PRI" Alcatel in Deir Alzor, which is a type that even italian
never tested.

According to them it is not working. 

Our reply should be " that this is does not belong to our current mission of
warranty"

If they are suspicious that the gateway is broken, they have PRI tester that
they can use to validate and in case they want from us to show them how to
use we can show them this in Damascus.

 

Regards 

 

Ghassan

 


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<div class=3DSection1>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
lang=3DEN-US
style=3D'font-size:10.0pt;font-family:Arial;color:navy'>Dear =
Gazan<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
lang=3DEN-US
style=3D'font-size:10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p>=
</span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
lang=3DEN-US
style=3D'font-size:10.0pt;font-family:Arial;color:navy'>Dear =
Modar<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
lang=3DEN-US
style=3D'font-size:10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p>=
</span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
lang=3DEN-US
style=3D'font-size:10.0pt;font-family:Arial;color:navy'>In case we are =
asked
something related to our equipment yes. Is not in our scope to learn the =
Alcatel
PBX.<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
lang=3DEN-US
style=3D'font-size:10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p>=
</span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
lang=3DEN-US
style=3D'font-size:10.0pt;font-family:Arial;color:navy'>The case now =
should be
that after configuring their card (sw or deep switching) they should get =
some
signaling or alarms in their log). <o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
lang=3DEN-US
style=3D'font-size:10.0pt;font-family:Arial;color:navy'>Normally if they =
did it
well.<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
lang=3DEN-US
style=3D'font-size:10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p>=
</span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
lang=3DEN-US
style=3D'font-size:10.0pt;font-family:Arial;color:navy'>Then SWO should =
organize a
session to interact and eventually establish a call. This session might =
involve
us.<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
lang=3DEN-US
style=3D'font-size:10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p>=
</span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
lang=3DEN-US
style=3D'font-size:10.0pt;font-family:Arial;color:navy'>Thanks =
<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
lang=3DEN-US
style=3D'font-size:10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p>=
</span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
lang=3DEN-US
style=3D'font-size:10.0pt;font-family:Arial;color:navy'>Ilias<o:p></o:p><=
/span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
lang=3DEN-GB
style=3D'font-size:10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p>=
</span></font></p>

<div>

<div class=3DMsoNormal align=3Dcenter style=3D'text-align:center'><font =
size=3D3
face=3D"Times New Roman"><span lang=3DEN-US =
style=3D'font-size:12.0pt;font-family:
"Times New Roman"'>

<hr size=3D2 width=3D"100%" align=3Dcenter tabindex=3D-1>

</span></font></div>

<p class=3DMsoNormal><b><font size=3D2 face=3DTahoma><span lang=3DEN-US
style=3D'font-size:10.0pt;font-family:Tahoma;font-weight:bold'>From:</spa=
n></font></b><font
size=3D2 face=3DTahoma><span lang=3DEN-US =
style=3D'font-size:10.0pt;font-family:Tahoma'>
Ghassan Nakkoul [mailto:g.nakkoul@intracom.sy] <br>
<b><span style=3D'font-weight:bold'>Sent:</span></b> Friday, December =
23, 2011
2:25 PM<br>
<b><span style=3D'font-weight:bold'>To:</span></b> 'Ilias Moschonas'; =
'mohammad
shoorbajee'<br>
<b><span style=3D'font-weight:bold'>Subject:</span></b> RE: deir =
alzor</span></font><font
size=3D3 face=3D"Times New Roman"><span lang=3DEN-US =
style=3D'font-size:12.0pt;
font-family:"Times New Roman"'><o:p></o:p></span></font></p>

</div>

<p class=3DMsoNormal><font size=3D2 face=3DCalibri><span =
style=3D'font-size:11.0pt'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3D"#1f497d" =
face=3DCalibri><span lang=3DEN-US
style=3D'font-size:11.0pt;color:#1F497D'>Ok,<o:p></o:p></span></font></p>=


<p class=3DMsoNormal><font size=3D2 color=3D"#1f497d" =
face=3DCalibri><span lang=3DEN-US
style=3D'font-size:11.0pt;color:#1F497D'><o:p>&nbsp;</o:p></span></font><=
/p>

<p class=3DMsoNormal><font size=3D2 color=3D"#1f497d" =
face=3DCalibri><span lang=3DEN-US
style=3D'font-size:11.0pt;color:#1F497D'>In short I can describe what we =
did:<o:p></o:p></span></font></p>

<p class=3Dmsolistparagraph style=3D'text-indent:-18.0pt;mso-list:l0 =
level1 lfo2'><![if !supportLists]><font
size=3D2 color=3D"#1f497d" face=3DCalibri><span lang=3DEN-US =
style=3D'font-size:11.0pt;
color:#1F497D'><span style=3D'mso-list:Ignore'>-<font size=3D1
face=3D"Times New Roman"><span style=3D'font:7.0pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></font></span></span></font><![endif]><font =
color=3D"#1f497d"><span
lang=3DEN-US style=3D'color:#1F497D'>We went over there(60 Km away from =
Deir alzor)
and we met the PBX operator and Telecom responsible Engineer. the PBX is
Alcatel lucent &#8220;4400 OmniPCX &#8220; and the card that we are =
interfacing
from their side called &#8220;NPRAE2&#8221; Release 9.0. I got couple of
screenshots and asked them for Documentation their reply was &#8220;they
don&#8217;t have&#8221; I got the distributor phone number from =
them<o:p></o:p></span></font></p>

<p class=3Dmsolistparagraph style=3D'text-indent:-18.0pt;mso-list:l0 =
level1 lfo2'><![if !supportLists]><font
size=3D2 color=3D"#1f497d" face=3DCalibri><span lang=3DEN-US =
style=3D'font-size:11.0pt;
color:#1F497D'><span style=3D'mso-list:Ignore'>-<font size=3D1
face=3D"Times New Roman"><span style=3D'font:7.0pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></font></span></span></font><![endif]><font =
color=3D"#1f497d"><span
lang=3DEN-US style=3D'color:#1F497D'>On Thursday I called a technical =
person
working in seller company &#8220;Souccar Company&#8221; and he send me =
some
spec and configuration catalogues. I delivered in my turn to SWO (Deir =
alzor
Manager and Technical Engineer comes from <st1:City =
w:st=3D"on"><st1:place =
w:st=3D"on">Damascus</st1:place></st1:City>).<o:p></o:p></span></font></p=
>

<p class=3DMsoNormal><font size=3D2 color=3D"#1f497d" =
face=3DCalibri><span lang=3DEN-US
style=3D'font-size:11.0pt;color:#1F497D'>The status now is that we =
concluded that
SWO are going to deliver the documentations to technical Engineers in =
petroleum
Company. To recheck Jumpers on the card and recheck the config based on =
the
delivered documents.<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3D"#1f497d" =
face=3DCalibri><span lang=3DEN-US
style=3D'font-size:11.0pt;color:#1F497D'><o:p>&nbsp;</o:p></span></font><=
/p>

<p class=3DMsoNormal><font size=3D2 color=3D"#1f497d" =
face=3DCalibri><span lang=3DEN-US
style=3D'font-size:11.0pt;color:#1F497D'>My question now should we get =
involved
in the configuration of PBX. Or our mission stops at this =
level?<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3D"#1f497d" =
face=3DCalibri><span lang=3DEN-US
style=3D'font-size:11.0pt;color:#1F497D'><o:p>&nbsp;</o:p></span></font><=
/p>

<p class=3DMsoNormal><font size=3D2 color=3D"#1f497d" =
face=3DCalibri><span lang=3DEN-US
style=3D'font-size:11.0pt;color:#1F497D'>I do believe that the problem =
is not
from our side and SWO convinced in this.<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3D"#1f497d" =
face=3DCalibri><span lang=3DEN-US
style=3D'font-size:11.0pt;color:#1F497D'><o:p>&nbsp;</o:p></span></font><=
/p>

<p class=3DMsoNormal><font size=3D2 color=3D"#1f497d" =
face=3DCalibri><span lang=3DEN-US
style=3D'font-size:11.0pt;color:#1F497D'>Looking to hearing from =
you?<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3D"#1f497d" =
face=3DCalibri><span lang=3DEN-US
style=3D'font-size:11.0pt;color:#1F497D'><o:p>&nbsp;</o:p></span></font><=
/p>

<p class=3DMsoNormal><font size=3D2 color=3D"#1f497d" =
face=3DCalibri><span lang=3DEN-US
style=3D'font-size:11.0pt;color:#1F497D'>Regards,<o:p></o:p></span></font=
></p>

<p class=3DMsoNormal><font size=3D2 color=3D"#1f497d" =
face=3DCalibri><span lang=3DEN-US
style=3D'font-size:11.0pt;color:#1F497D'><o:p>&nbsp;</o:p></span></font><=
/p>

<p class=3DMsoNormal><font size=3D2 color=3D"#1f497d" =
face=3DCalibri><span lang=3DEN-US
style=3D'font-size:11.0pt;color:#1F497D'><o:p>&nbsp;</o:p></span></font><=
/p>

<p class=3DMsoNormal><font size=3D2 color=3D"#1f497d" =
face=3DCalibri><span lang=3DEN-US
style=3D'font-size:11.0pt;color:#1F497D'>Ghassan<o:p></o:p></span></font>=
</p>

<p class=3DMsoNormal><font size=3D2 color=3D"#1f497d" =
face=3DCalibri><span lang=3DEN-US
style=3D'font-size:11.0pt;color:#1F497D'><o:p>&nbsp;</o:p></span></font><=
/p>

<p class=3DMsoNormal><font size=3D2 color=3D"#1f497d" =
face=3DCalibri><span lang=3DEN-US
style=3D'font-size:11.0pt;color:#1F497D'><o:p>&nbsp;</o:p></span></font><=
/p>

<div>

<div style=3D'border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt =
0cm 0cm 0cm'>

<p class=3DMsoNormal><b><font size=3D2 face=3DTahoma><span lang=3DEN-US
style=3D'font-size:10.0pt;font-family:Tahoma;font-weight:bold'>From:</spa=
n></font></b><font
size=3D2 face=3DTahoma><span lang=3DEN-US =
style=3D'font-size:10.0pt;font-family:Tahoma'>
Ilias Moschonas [mailto:emos@intracom.gr] <br>
<b><span style=3D'font-weight:bold'>Sent:</span></b> Thursday, December =
22, 2011
10:24 AM<br>
<b><span style=3D'font-weight:bold'>To:</span></b> 'Ghassan Nakkoul'; =
'mohammad
shoorbajee'<br>
<b><span style=3D'font-weight:bold'>Subject:</span></b> RE: deir =
alzor<o:p></o:p></span></font></p>

</div>

</div>

<p class=3DMsoNormal><font size=3D2 face=3DCalibri><span lang=3DEN-US =
style=3D'font-size:
11.0pt'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
lang=3DEN-US
style=3D'font-size:10.0pt;font-family:Arial;color:navy'>OK =
noted.<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
lang=3DEN-US
style=3D'font-size:10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p>=
</span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
lang=3DEN-US
style=3D'font-size:10.0pt;font-family:Arial;color:navy'>Before =
requesting third
level support I prefer that we have the case clear =
<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
lang=3DEN-US
style=3D'font-size:10.0pt;font-family:Arial;color:navy'>Like devices, =
interfaces,
protocols, compatibility and capabilities of the <b><span =
style=3D'font-weight:
bold'>sw</span></b> versions running in the =
devices.<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
lang=3DEN-US
style=3D'font-size:10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p>=
</span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
lang=3DEN-US
style=3D'font-size:10.0pt;font-family:Arial;color:navy'>Please elaborate =
a fully
documented case study for the connection to a PBX and as particular case =
the
one we are dealing now.<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
lang=3DEN-US
style=3D'font-size:10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p>=
</span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
lang=3DEN-US
style=3D'font-size:10.0pt;font-family:Arial;color:navy'>Thanks<o:p></o:p>=
</span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
lang=3DEN-US
style=3D'font-size:10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p>=
</span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
lang=3DEN-US
style=3D'font-size:10.0pt;font-family:Arial;color:navy'>Ilias<o:p></o:p><=
/span></font></p>

<div>

<div class=3DMsoNormal align=3Dcenter style=3D'text-align:center'><font =
size=3D3
face=3D"Times New Roman"><span lang=3DEN-US =
style=3D'font-size:12.0pt;font-family:
"Times New Roman"'>

<hr size=3D2 width=3D"100%" align=3Dcenter>

</span></font></div>

<p class=3DMsoNormal><b><font size=3D2 face=3DTahoma><span lang=3DEN-US
style=3D'font-size:10.0pt;font-family:Tahoma;font-weight:bold'>From:</spa=
n></font></b><font
size=3D2 face=3DTahoma><span lang=3DEN-US =
style=3D'font-size:10.0pt;font-family:Tahoma'>
Ghassan Nakkoul [mailto:g.nakkoul@intracom.sy] <br>
<b><span style=3D'font-weight:bold'>Sent:</span></b> Wednesday, December =
21, 2011
7:39 PM<br>
<b><span style=3D'font-weight:bold'>To:</span></b> 'Ilias Moschonas'; =
'mohammad
shoorbajee'<br>
<b><span style=3D'font-weight:bold'>Subject:</span></b> RE: deir =
alzor</span></font><font
size=3D3 face=3D"Times New Roman"><span lang=3DEN-US =
style=3D'font-size:12.0pt;
font-family:"Times New Roman"'><o:p></o:p></span></font></p>

</div>

<p class=3DMsoNormal><font size=3D2 face=3DCalibri><span =
style=3D'font-size:11.0pt'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3D"#1f497d" =
face=3DCalibri><span lang=3DEN-US
style=3D'font-size:11.0pt;color:#1F497D'>I went over there and I met =
with them
their client but the point is that this is something is not included in =
our
documentation and we will need support from Selex to help =
them.<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3D"#1f497d" =
face=3DCalibri><span lang=3DEN-US
style=3D'font-size:11.0pt;color:#1F497D'><o:p>&nbsp;</o:p></span></font><=
/p>

<p class=3DMsoNormal><font size=3D2 color=3D"#1f497d" =
face=3DCalibri><span lang=3DEN-US
style=3D'font-size:11.0pt;color:#1F497D'>Should I contact Selex??Open a =
case.<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3D"#1f497d" =
face=3DCalibri><span lang=3DEN-US
style=3D'font-size:11.0pt;color:#1F497D'><o:p>&nbsp;</o:p></span></font><=
/p>

<p class=3DMsoNormal><font size=3D2 color=3D"#1f497d" =
face=3DCalibri><span lang=3DEN-US
style=3D'font-size:11.0pt;color:#1F497D'><o:p>&nbsp;</o:p></span></font><=
/p>

<p class=3DMsoNormal><font size=3D2 color=3D"#1f497d" =
face=3DCalibri><span lang=3DEN-US
style=3D'font-size:11.0pt;color:#1F497D'><o:p>&nbsp;</o:p></span></font><=
/p>

<p class=3DMsoNormal><font size=3D2 color=3D"#1f497d" =
face=3DCalibri><span lang=3DEN-US
style=3D'font-size:11.0pt;color:#1F497D'>Regards,<o:p></o:p></span></font=
></p>

<p class=3DMsoNormal><font size=3D2 color=3D"#1f497d" =
face=3DCalibri><span lang=3DEN-US
style=3D'font-size:11.0pt;color:#1F497D'><o:p>&nbsp;</o:p></span></font><=
/p>

<p class=3DMsoNormal><font size=3D2 color=3D"#1f497d" =
face=3DCalibri><span lang=3DEN-US
style=3D'font-size:11.0pt;color:#1F497D'>Ghassan<o:p></o:p></span></font>=
</p>

<p class=3DMsoNormal><font size=3D2 color=3D"#1f497d" =
face=3DCalibri><span lang=3DEN-US
style=3D'font-size:11.0pt;color:#1F497D'><o:p>&nbsp;</o:p></span></font><=
/p>

<p class=3DMsoNormal><font size=3D2 color=3D"#1f497d" =
face=3DCalibri><span lang=3DEN-US
style=3D'font-size:11.0pt;color:#1F497D'>PS: Deir alzor is not calm city =
[armed
people everywhere] and my opinion is to have a clear solution for this =
case
before we go over there again.<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3D"#1f497d" =
face=3DCalibri><span lang=3DEN-US
style=3D'font-size:11.0pt;color:#1F497D'><o:p>&nbsp;</o:p></span></font><=
/p>

<p class=3DMsoNormal><font size=3D2 color=3D"#1f497d" =
face=3DCalibri><span lang=3DEN-US
style=3D'font-size:11.0pt;color:#1F497D'><o:p>&nbsp;</o:p></span></font><=
/p>

<p class=3DMsoNormal><font size=3D2 color=3D"#1f497d" =
face=3DCalibri><span lang=3DEN-US
style=3D'font-size:11.0pt;color:#1F497D'><o:p>&nbsp;</o:p></span></font><=
/p>

<div>

<div style=3D'border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt =
0cm 0cm 0cm'>

<p class=3DMsoNormal><b><font size=3D2 face=3DTahoma><span lang=3DEN-US
style=3D'font-size:10.0pt;font-family:Tahoma;font-weight:bold'>From:</spa=
n></font></b><font
size=3D2 face=3DTahoma><span lang=3DEN-US =
style=3D'font-size:10.0pt;font-family:Tahoma'>
Ilias Moschonas [mailto:emos@intracom.gr] <br>
<b><span style=3D'font-weight:bold'>Sent:</span></b> Wednesday, December =
21, 2011
6:15 PM<br>
<b><span style=3D'font-weight:bold'>To:</span></b> 'mohammad =
shoorbajee';
'Ghassan Nakkoul'<br>
<b><span style=3D'font-weight:bold'>Subject:</span></b> RE: deir =
alzor<o:p></o:p></span></font></p>

</div>

</div>

<p class=3DMsoNormal><font size=3D2 face=3DCalibri><span lang=3DEN-US =
style=3D'font-size:
11.0pt'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
lang=3DEN-US
style=3D'font-size:10.0pt;font-family:Arial;color:navy'>We agreed with =
Dr Ali <o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
lang=3DEN-US
style=3D'font-size:10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p>=
</span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
lang=3DEN-US
style=3D'font-size:10.0pt;font-family:Arial;color:navy'>That the request =
of SWO
is support on the configuration.<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
lang=3DEN-US
style=3D'font-size:10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p>=
</span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
lang=3DEN-US
style=3D'font-size:10.0pt;font-family:Arial;color:navy'>Thanks =
<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
lang=3DEN-US
style=3D'font-size:10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p>=
</span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
lang=3DEN-US
style=3D'font-size:10.0pt;font-family:Arial;color:navy'>Ilias<o:p></o:p><=
/span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
lang=3DEN-GB
style=3D'font-size:10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p>=
</span></font></p>

<div>

<div class=3DMsoNormal align=3Dcenter style=3D'text-align:center'><font =
size=3D3
face=3D"Times New Roman"><span lang=3DEN-US =
style=3D'font-size:12.0pt;font-family:
"Times New Roman"'>

<hr size=3D2 width=3D"100%" align=3Dcenter>

</span></font></div>

<p class=3DMsoNormal><b><font size=3D2 face=3DTahoma><span lang=3DEN-US
style=3D'font-size:10.0pt;font-family:Tahoma;font-weight:bold'>From:</spa=
n></font></b><font
size=3D2 face=3DTahoma><span lang=3DEN-US =
style=3D'font-size:10.0pt;font-family:Tahoma'>
mohammad shoorbajee [mailto:m.shoorbajee@intracom.sy] <br>
<b><span style=3D'font-weight:bold'>Sent:</span></b> Tuesday, December =
20, 2011
12:36 PM<br>
<b><span style=3D'font-weight:bold'>To:</span></b> 'Ghassan Nakkoul'<br>
<b><span style=3D'font-weight:bold'>Cc:</span></b> 'Ilias Moschonas'<br>
<b><span style=3D'font-weight:bold'>Subject:</span></b> RE: deir =
alzor</span></font><font
size=3D3 face=3D"Times New Roman"><span lang=3DEN-US =
style=3D'font-size:12.0pt;
font-family:"Times New Roman"'><o:p></o:p></span></font></p>

</div>

<p class=3DMsoNormal><font size=3D2 face=3DCalibri><span =
style=3D'font-size:11.0pt'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3D"#1f497d" =
face=3DCalibri><span lang=3DEN-US
style=3D'font-size:11.0pt;color:#1F497D'>Dear =
Ilias;<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3D"#1f497d" =
face=3DCalibri><span lang=3DEN-US
style=3D'font-size:11.0pt;color:#1F497D'><o:p>&nbsp;</o:p></span></font><=
/p>

<p class=3DMsoNormal><font size=3D2 color=3D"#1f497d" =
face=3DCalibri><span lang=3DEN-US
style=3D'font-size:11.0pt;color:#1F497D'>We received the letter as =
translated
below. I think we need to decide if this &nbsp;is operation works or =
warranty
services. &nbsp;We already did the first one in <st1:City =
w:st=3D"on">Damascus</st1:City>
and it is working in <st1:City w:st=3D"on"><st1:place =
w:st=3D"on">Damascus</st1:place></st1:City>.
I think the rest are to be done by the operator with some remote support =
from
us if needed.<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3D"#1f497d" =
face=3DCalibri><span lang=3DEN-US
style=3D'font-size:11.0pt;color:#1F497D'><o:p>&nbsp;</o:p></span></font><=
/p>

<p class=3DMsoNormal><font size=3D2 color=3D"#1f497d" =
face=3DCalibri><span lang=3DEN-US
style=3D'font-size:11.0pt;color:#1F497D'>Let us know what you =
recommend.<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3D"#1f497d" =
face=3DCalibri><span lang=3DEN-US
style=3D'font-size:11.0pt;color:#1F497D'><o:p>&nbsp;</o:p></span></font><=
/p>

<p class=3DMsoNormal><font size=3D2 color=3D"#1f497d" =
face=3DCalibri><span lang=3DEN-US
style=3D'font-size:11.0pt;color:#1F497D'>Mohammad =
<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3D"#1f497d" =
face=3DCalibri><span lang=3DEN-US
style=3D'font-size:11.0pt;color:#1F497D'><o:p>&nbsp;</o:p></span></font><=
/p>

<p class=3DMsoNormal><font size=3D2 color=3D"#1f497d" =
face=3DCalibri><span lang=3DEN-US
style=3D'font-size:11.0pt;color:#1F497D'><o:p>&nbsp;</o:p></span></font><=
/p>

<p class=3DMsoNormal><font size=3D2 face=3DCalibri><span lang=3DEN-US =
style=3D'font-size:
11.0pt'>++++++++++<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DCalibri><span lang=3DEN-US =
style=3D'font-size:
11.0pt'>Date: 20/12/2011<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DCalibri><span lang=3DEN-US =
style=3D'font-size:
11.0pt'>Subject: Connecting the PABX with the Tetra Switching center in =
Der
Ezour<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DCalibri><span lang=3DEN-US =
style=3D'font-size:
11.0pt'><br>
You are requested to provide the connection between&nbsp; PABX of the =
Syrian
Petroleum Company, SPC, with the <st1:place w:st=3D"on"><st1:PlaceName =
w:st=3D"on">Tetra</st1:PlaceName>
 <st1:PlaceName w:st=3D"on">Switch</st1:PlaceName> <st1:PlaceType =
w:st=3D"on">Center</st1:PlaceType></st1:place>
in Der Ezour and to inform us&nbsp; of the date of execution ASAP in =
order for
us to execute what is needed from our side.<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DCalibri><span lang=3DEN-US =
style=3D'font-size:
11.0pt'>+++++++++++<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DCalibri><span lang=3DEN-US =
style=3D'font-size:
11.0pt'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3D"#1f497d" =
face=3DCalibri><span lang=3DEN-US
style=3D'font-size:11.0pt;color:#1F497D'><o:p>&nbsp;</o:p></span></font><=
/p>

<p class=3DMsoNormal><font size=3D2 color=3D"#1f497d" =
face=3DCalibri><span lang=3DEN-US
style=3D'font-size:11.0pt;color:#1F497D'><o:p>&nbsp;</o:p></span></font><=
/p>

<div>

<div style=3D'border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt =
0cm 0cm 0cm'>

<p class=3DMsoNormal><b><font size=3D2 face=3DTahoma><span lang=3DEN-US
style=3D'font-size:10.0pt;font-family:Tahoma;font-weight:bold'>From:</spa=
n></font></b><font
size=3D2 face=3DTahoma><span lang=3DEN-US =
style=3D'font-size:10.0pt;font-family:Tahoma'>
Ghassan Nakkoul [mailto:g.nakkoul@intracom.sy] <br>
<b><span style=3D'font-weight:bold'>Sent:</span></b> Tuesday, 20 =
December, 2011
2:14 PM<br>
<b><span style=3D'font-weight:bold'>To:</span></b> 'mohammad =
shoorbajee'<br>
<b><span style=3D'font-weight:bold'>Cc:</span></b> 'Ilias Moschonas'<br>
<b><span style=3D'font-weight:bold'>Subject:</span></b> RE: deir =
alzor<o:p></o:p></span></font></p>

</div>

</div>

<p class=3DMsoNormal><font size=3D2 face=3DCalibri><span lang=3DEN-US =
style=3D'font-size:
11.0pt'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3D"#1f497d" =
face=3DCalibri><span lang=3DEN-US
style=3D'font-size:11.0pt;color:#1F497D'>Kindly find =
below:<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3D"#1f497d" =
face=3DCalibri><span lang=3DEN-US
style=3D'font-size:11.0pt;color:#1F497D'><o:p>&nbsp;</o:p></span></font><=
/p>

<table class=3DMsoNormalTable border=3D0 cellspacing=3D0 cellpadding=3D0 =
width=3D1055
 style=3D'width:791.0pt;margin-left:-1.15pt;border-collapse:collapse'>
 <tr height=3D102 style=3D'height:76.5pt'>
  <td width=3D83 height=3D102 style=3D'width:62.0pt;border:solid =
windowtext 1.0pt;
  padding:0cm 5.4pt 0cm 5.4pt;height:76.5pt'>
  <p class=3DMsoNormal><b><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
  =
font-family:Arial;font-weight:bold'>&nbsp;<o:p></o:p></span></font></b></=
p>
  </td>
  <td width=3D75 height=3D102 style=3D'width:56.0pt;border:solid =
windowtext 1.0pt;
  border-left:none;padding:0cm 5.4pt 0cm 5.4pt;height:76.5pt'>
  <p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
  font-family:Arial'>3.1.16<o:p></o:p></span></font></p>
  </td>
  <td width=3D287 height=3D102 style=3D'width:215.0pt;border:solid =
windowtext 1.0pt;
  border-left:none;padding:0cm 5.4pt 0cm 5.4pt;height:76.5pt'>
  <p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
  font-family:Arial'>&quot;SELEX SCN e-PS Switching Node&quot; in Annex =
O<o:p></o:p></span></font></p>
  </td>
  <td width=3D136 height=3D102 style=3D'width:102.0pt;border:solid =
windowtext 1.0pt;
  border-left:none;padding:0cm 5.4pt 0cm 5.4pt;height:76.5pt'>
  <p class=3DMsoNormal align=3Dcenter style=3D'text-align:center'><font =
size=3D2
  face=3DArial><span =
style=3D'font-size:10.0pt;font-family:Arial'>COMPLIANT<o:p></o:p></span><=
/font></p>
  </td>
  <td width=3D475 height=3D102 valign=3Dbottom =
style=3D'width:356.0pt;border:solid windowtext 1.0pt;
  border-left:none;padding:0cm 5.4pt 0cm 5.4pt;height:76.5pt'>
  <p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
  font-family:Arial'>The internal gateways of the switch could be =
equipped with
  any of the following interfaces:<br>
  - 4 wires E&amp;M ports;<br>
  - G.703/704 2Mg/s ports supporting ISDN-PRI / <span =
style=3D'background:yellow'>Q.SIG
  protocol</span>;<br>
  - VoIP GW Server to support VoIP Dispatcher is optionally available =
upon
  customer explicit request.<o:p></o:p></span></font></p>
  </td>
 </tr>
</table>

<p class=3DMsoNormal><font size=3D2 face=3DCalibri><span lang=3DEN-US =
style=3D'font-size:
11.0pt'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DCalibri><span lang=3DEN-US =
style=3D'font-size:
11.0pt'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DCalibri><span lang=3DEN-US =
style=3D'font-size:
11.0pt'>We are using Euro- ISDN CTR4.<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3D"#1f497d" =
face=3DCalibri><span lang=3DEN-US
style=3D'font-size:11.0pt;color:#1F497D'><o:p>&nbsp;</o:p></span></font><=
/p>

<p class=3DMsoNormal><font size=3D2 color=3D"#1f497d" =
face=3DCalibri><span lang=3DEN-US
style=3D'font-size:11.0pt;color:#1F497D'><o:p>&nbsp;</o:p></span></font><=
/p>

<div>

<div style=3D'border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt =
0cm 0cm 0cm'>

<p class=3DMsoNormal><b><font size=3D2 face=3DTahoma><span lang=3DEN-US
style=3D'font-size:10.0pt;font-family:Tahoma;font-weight:bold'>From:</spa=
n></font></b><font
size=3D2 face=3DTahoma><span lang=3DEN-US =
style=3D'font-size:10.0pt;font-family:Tahoma'>
mohammad shoorbajee [mailto:m.shoorbajee@intracom.sy] <br>
<b><span style=3D'font-weight:bold'>Sent:</span></b> Tuesday, December =
20, 2011
8:34 AM<br>
<b><span style=3D'font-weight:bold'>To:</span></b> 'Ghassan Nakkoul'<br>
<b><span style=3D'font-weight:bold'>Cc:</span></b> 'Ilias Moschonas'<br>
<b><span style=3D'font-weight:bold'>Subject:</span></b> RE: deir =
alzor<o:p></o:p></span></font></p>

</div>

</div>

<p class=3DMsoNormal><font size=3D2 face=3DCalibri><span lang=3DEN-US =
style=3D'font-size:
11.0pt'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3D"#1f497d" =
face=3DCalibri><span lang=3DEN-US
style=3D'font-size:11.0pt;color:#1F497D'>Good. Let us receive the letter =
first
and we will deal with it accordingly.<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3D"#1f497d" =
face=3DCalibri><span lang=3DEN-US
style=3D'font-size:11.0pt;color:#1F497D'><o:p>&nbsp;</o:p></span></font><=
/p>

<p class=3DMsoNormal><font size=3D2 color=3D"#1f497d" =
face=3DCalibri><span lang=3DEN-US
style=3D'font-size:11.0pt;color:#1F497D'><o:p>&nbsp;</o:p></span></font><=
/p>

<p class=3DMsoNormal><font size=3D2 color=3D"#1f497d" =
face=3DCalibri><span lang=3DEN-US
style=3D'font-size:11.0pt;color:#1F497D'><o:p>&nbsp;</o:p></span></font><=
/p>

<div>

<div style=3D'border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt =
0cm 0cm 0cm'>

<p class=3DMsoNormal><b><font size=3D2 face=3DTahoma><span lang=3DEN-US
style=3D'font-size:10.0pt;font-family:Tahoma;font-weight:bold'>From:</spa=
n></font></b><font
size=3D2 face=3DTahoma><span lang=3DEN-US =
style=3D'font-size:10.0pt;font-family:Tahoma'>
Ghassan Nakkoul [mailto:g.nakkoul@intracom.sy] <br>
<b><span style=3D'font-weight:bold'>Sent:</span></b> Monday, 19 =
December, 2011
7:08 PM<br>
<b><span style=3D'font-weight:bold'>To:</span></b> 'mohammad =
shoorbajee'<br>
<b><span style=3D'font-weight:bold'>Subject:</span></b> deir =
alzor<o:p></o:p></span></font></p>

</div>

</div>

<p class=3DMsoNormal><font size=3D2 face=3DCalibri><span lang=3DEN-US =
style=3D'font-size:
11.0pt'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DCalibri><span lang=3DEN-US =
style=3D'font-size:
11.0pt'>FYI, SWO preparing a letter that they want to connect =
&#8220;Pico-GW 4
PRI ISDN&#8221; with &#8220;PBX PRI&#8221; Alcatel in Deir Alzor, which =
is a
type that even italian never tested.<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DCalibri><span lang=3DEN-US =
style=3D'font-size:
11.0pt'>According to them it is not working. =
<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DCalibri><span lang=3DEN-US =
style=3D'font-size:
11.0pt'>Our reply should be &#8220; that this is does not belong to our =
current
mission of warranty&#8221;<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DCalibri><span lang=3DEN-US =
style=3D'font-size:
11.0pt'>If they are suspicious that the gateway is broken, they have PRI =
tester
that they can use to validate and in case they want from us to show them =
how to
use we can show them this in <st1:City w:st=3D"on"><st1:place =
w:st=3D"on">Damascus</st1:place></st1:City>.<o:p></o:p></span></font></p>=


<p class=3DMsoNormal><font size=3D2 face=3DCalibri><span lang=3DEN-US =
style=3D'font-size:
11.0pt'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DCalibri><span lang=3DEN-US =
style=3D'font-size:
11.0pt'>Regards <o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DCalibri><span lang=3DEN-US =
style=3D'font-size:
11.0pt'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DCalibri><span lang=3DEN-US =
style=3D'font-size:
11.0pt'>Ghassan<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DCalibri><span lang=3DEN-US =
style=3D'font-size:
11.0pt'><o:p>&nbsp;</o:p></span></font></p>

</div>

</body>

</html>

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