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Viewing cable 09ABUJA205, NIGERIA: BA BOEING 777 EMERGENCY LANDING

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Reference ID Created Released Classification Origin
09ABUJA205 2009-02-05 06:41 2011-08-25 00:00 UNCLASSIFIED//FOR OFFICIAL USE ONLY Embassy Abuja
VZCZCXRO3392
PP RUEHMA RUEHPA
DE RUEHUJA #0205 0360641
ZNR UUUUU ZZH
P 050641Z FEB 09
FM AMEMBASSY ABUJA
TO RUEHC/SECSTATE WASHDC PRIORITY 5185
INFO RUEHOS/AMCONSUL LAGOS PRIORITY 0758
RUEHZK/ECOWAS COLLECTIVE
RULSDMK/DEPT OF TRANSPORTATION WASHDC
RHMFIUU/FAA NATIONAL HQ WASHINGTON DC
UNCLAS ABUJA 000205 
 
SENSITIVE BUT UNCLASSIFIED 
SIPDIS 
 
DEPT PASS TO USTR- AGAMA, USTDA - FITS/MARIN, EXIM - JRICHTER 
DOT FOR FAA MEL CINTRON 
DEPT PASS TO USAID/AFR FOR ATWOOD 
 
E.O. 12958: N/A 
TAGS: EAIR ECON ETRD EINV EAID PGOV NI
SUBJECT: NIGERIA: BA BOEING 777 EMERGENCY LANDING 
 
1.  (SBU) SUMMARY: On January 24, 2009 British Airways (BA) flight 82 
bound for London Heathrow Airport made an emergency landing at Kano 
airport in Northern Nigeria just an hour after takeoff from Abuja 
airport due to mechanical problems.  The Boeing 777 landed without 
incident and there were no injuries, according to officials at the 
Nigerian Civil Aviation Authority (NCAA).  Boeing officials do not 
consider the incident a major event.  Media reports of poor treatment 
towards passengers caused the NCAA to publicly criticize BA. 
Considering Nigeria's aviation safety record, any incident no matter 
how minor raises alarm bells.  The fact that the plane landed safely 
and no injuries took place is a testament to BA's professionalism and 
is a positive sign from the Kano airport's emergency response team. 
END SUMMARY. 
 
What Happened? 
-------------- 
 
2.  (SBU) Following the landing in Kano, several contradictory media 
reports were published on the reasons for the stop in Kano.  On 
January 28, 2009 Fidelia Onoghaife, the personal assistant to NCAA 
Director General Demuren told EconOff that BA flight 82 made an 
unscheduled landing at approximately 5:30 p.m. on January 24, 2008, 
just an hour after takeoff, from Abuja Airport, Nigeria due to 
mechanical problems.  The flight crew of the Boeing 777 detected 
smoke in the cockpit on its journey from London to Abuja.  The plane 
was inspected by BA maintenance crews in Abuja, which delayed its 
takeoff until the BA maintenance and engineering team certified the 
repair.  The problem was identified as contamination in the air 
conditioning and pressurization system. 
 
3.  (SBU) About an hour after takeoff from Abuja to London the crew 
again detected smoke, radioed Kano airport, and received permission 
for a priority landing for inspection and repair.  The plane landed 
without incident and no injuries.  As a precaution the Kano airport 
emergency crews were scrambled to meet the plane.  Onoghaife said 
that the crew followed procedures in landing at Kano airport. 
 
4.  (SBU) Boeing International Director Chamsou Adjorin told EconOff 
on January 28, 2008 that Boeing had no inquires on the incident 
either from the media or from BA.  He said when incidents occur in 
operation, Boeing compiles the information for analysis to identify 
safety issues and occurrence rates, and based on findings, issue 
recommendations or instruction for product or operation improvement. 
 
Negative Media Reports 
---------------------- 
 
5.  (SBU) Following the landing in Kano, media reports circulated 
that passengers were treated poorly by BA.  The NCAA publicly rebuked 
the airline alleged "poor" treatment of passengers and demanded 
compensation for every passenger.  A major complaint was that 
passengers were not immediately transported to nearby Kano hotels 
then and were sent to Abuja while the alternate transportation 
arrangements were made.  BA officials told the NCAA that the 
passengers were kept onboard the plane while in Kano for security 
reasons.  The passengers were kept comfortable and supplied with food 
and beverages. 
 
Comment 
- - - - 
 
6.  (SBU) Nigeria is taking concrete steps to improve its aviation 
safety record; in part because of USG engagement via a Public Private 
Partnership among the USG, Nigerian government and private sector 
stakeholders.  The quick action by the crew averted any further 
incident and speaks to the professionalism exhibited by the airline 
and public aviation officials in Kano.  The Nigerian public is very 
sensitive to any perceived slight towards passengers from foreign 
airline operators because of past incidents and media is quick to 
portray the worst.  Given Nigeria's efforts to overcome its poor 
safety record, it is a good signal to see a Nigerian airport 
following safety procedures. 
 
7. (U) This cable was coordinated with Consulate Lagos. 
 
SANDERS