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Viewing cable 08RANGOON814, BURMA: SLOW EXPANSION OF THE INTERNET

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Reference ID Created Released Classification Origin
08RANGOON814 2008-10-20 07:54 2011-08-25 00:00 UNCLASSIFIED//FOR OFFICIAL USE ONLY Embassy Rangoon
VZCZCXRO9309
RR RUEHCHI RUEHDT RUEHHM RUEHNH RUEHTRO
DE RUEHGO #0814/01 2940754
ZNR UUUUU ZZH
R 200754Z OCT 08
FM AMEMBASSY RANGOON
TO RUEHC/SECSTATE WASHDC 8296
RUCNASE/ASEAN MEMBER COLLECTIVE
RUEHGG/UN SECURITY COUNCIL COLLECTIVE
RUEHBJ/AMEMBASSY BEIJING 2072
RUEHBY/AMEMBASSY CANBERRA 1586
RUEHKA/AMEMBASSY DHAKA 5017
RUEHLO/AMEMBASSY LONDON 2045
RUEHNE/AMEMBASSY NEW DELHI 5070
RUEHUL/AMEMBASSY SEOUL 8668
RUEHTC/AMEMBASSY THE HAGUE 0692
RUEHKO/AMEMBASSY TOKYO 6237
RUEHCN/AMCONSUL CHENGDU 1610
RUEHCHI/AMCONSUL CHIANG MAI 1884
RUEHCI/AMCONSUL KOLKATA 0458
RUEAIIA/CIA WASHDC
RUEKJCS/DIA WASHDC
RUEATRS/DEPT OF TREASURY WASHDC
RHHMUNA/CDR USPACOM HONOLULU HI
RUEHGV/USMISSION GENEVA 4087
RHEHNSC/NSC WASHDC
RUCNDT/USMISSION USUN NEW YORK 2052
RUEKJCS/SECDEF WASHDC
RUEHBS/USEU BRUSSELS
RUEKJCS/JOINT STAFF WASHDC
UNCLAS SECTION 01 OF 03 RANGOON 000814 
 
SENSITIVE 
SIPDIS 
 
STATE FOR EAP/MLS; EB/CIP/BA; INR/EAP 
PACOM FOR FPA 
TREASURY FOR OSIA:SCHUN 
 
E.O. 12958:N/A 
TAGS: ECON ECPS PGOV BM
SUBJECT: BURMA: SLOW EXPANSION OF THE INTERNET 
 
RANGOON 00000814  001.2 OF 003 
 
 
1.  (SBU)  Summary.  Despite the GOB's continued efforts to limit 
access to the outside world via the internet, Burmese continue to 
find creative ways to circumvent regime bans.  Users employ proxy 
servers or web tunnel programs to access blocked programs, such as 
free email providers, chat rooms, blogs, and voice-over-internet 
protocol (VOIP).  Internet access is widely available in large 
cities, and entrepreneurial Burmese are expanding access to rural 
areas with new cyber cafes.  Despite high costs, internet use in the 
past eight years has increased from 2,000 users in 2000 to more than 
400,000 estimated in 2008.  The GOB plans to increase internet 
penetration throughout the country from 0.3 to 0.5 percent by the 
end of the year by granting licenses for new cyber cafes - but at 
the same time will continue its efforts to obstruct access to 
websites it deems sensitive.  End Summary. 
 
Internet Connectivity on the Rise 
--------------------------------- 
 
2.  (SBU)  Despite GOB efforts to limit access to "sensitive" 
websites (international news, blogs, and any websites with 
anti-government content), internet services are readily available in 
parts of Burma.  The country has two national internet service 
providers (ISPs), one controlled by the Ministry of Post and 
Telecommunications (MPT) and the other run by semi-private (but 
MPT-controlled) Myanmar Teleport.  (Note: Myanmar Teleport, 
previously known as Bagan Cybertech, was established in 2000 by 
former Prime Minister Khin Nyunt's son.  After Khin Nyunt was ousted 
in 2004, the company was sold and renamed.  End Note.)  The GOB 
plans to allow Chinese-owned Alcatel-Shanghai Bell to start a new 
ISP by December.  According to Mya Han, Managing Director of Fortune 
International and owner of two large internet cafes, the new ISP 
will also be controlled by MPT.  Burmese internet users have six 
ways to connect to the internet:  dial-up, three types of broadband 
connections (ADSL, IPSTAR and wireless local loop), VSAT (Very Small 
Aperture Terminal) satellite, and recently introduced Wi-Max 
services. 
 
3.  (SBU)  MPT records list approximately 40,000 internet 
subscribers throughout the country, although officials estimate that 
each subscription services an average of ten people, up from six in 
2006.  MPT reports that internet use has increased substantially 
since 2000, from 2,000 to more than 400,000 users.  Even so, Burma 
still has one of the world's lowest per capita rates of internet 
use, according to the Economist Intelligence Unit, and internet 
penetration is estimated at 0.3 percent, according to unpublished 
official figures. 
 
--------------------------------------------- ---------- 
         Cost of Internet Services in 2008, Burma 
                     In U.S. Dollars* 
--------------------------------------------- ---------- 
Service                Start Up Cost       Monthly Cost 
--------------------------------------------- ---------- 
Dial Up               40.00-50.00               25.00** 
 
Broadband 
   ADSL                 1000.00           b/t 30-125*** 
   IPSTAR               2000.00       1.00 per kilobyte 
   Wireless Local Loop  1500.00                     N/A 
VSAT                    2000.00+                    N/A 
Wi-Max                  1800.00           b/t 30-125*** 
--------------------------------------------- ---------- 
*calculated at 1270 kyat/$1 
 
RANGOON 00000814  002.2 OF 003 
 
 
**cost of 60 hours per month.  10 hours/month costs UD6.50 
***ADSL and Wi-Max: USD 30 for 128 MB; USD 70 for 256 MB; USD 125 
for 512 MB 
Source:  Ministry of Post and Telecommunications; Myanmar Computer 
Federation 
 
4.  (SBU)  According to Thaung Tin, Secretary of the Myanmar 
Computer Federation, a government-mandated but privately run group 
of companies that work in the computer industry, most at-home 
subscribers opt for dial-up services because it is the most 
affordable, though connections speeds are extremely unreliable and 
slow (less than 24 kilobytes per second) due to poor quality phone 
lines.  Approximately 3,000 customers, primarily businesses in 
Rangoon and Mandalay, use ADSL or broadband, which have speeds of 
anywhere between 64kps to 512kps.  Currently, only approximately 
1,000 people subscribe to Wi-Max, introduced by Myanmar Teleport in 
January 2008, but the number of customers increases monthly, Thaung 
Tin told us.  Outside of the larger cities, rural communities are 
forced to use the more than 1,000 IPSTAR terminals (which use 
bandwidth acquired from Shin Satellite, owned by former Thai Prime 
Minister Taksin) to access the internet.  Wireless local loop, which 
in 2003 had approximately 2,000 subscribers, is now virtually 
obsolete in Burma, and the cost of VSAT is too prohibitive for most 
Burmese. 
 
Avoid High Costs, Use Cyber Cafes 
--------------------------------- 
 
5.  (SBU)  Due to the high cost of internet subscriptions and the 
lack of private computer ownership, the majority of Burmese internet 
users rely on cyber cafes.  According to Khun Oo, Vice President of 
the Myanmar Computer Professionals Association, a 
government-mandated but privately-run group that represents computer 
technicians, there are more than 400 internet cafes in Rangoon and 
over 500 more throughout the country.  Most cyber cafes have between 
10-30 computers available and charge an average of 500 kyat (USD 
0.40) per hour in Rangoon.  In addition to cyber cafes, internet is 
available at many hotels, computer training centers, and some 
universities.  The American Center and the British Council are also 
popular free internet access locations. 
 
6.  (SBU)  According to Khun Oo, the GOB requires all internet cafes 
to register.  Myanmar InfoTech, a private consortium of 50 local 
companies supported by the MTC, issues cyber cafe licenses on behalf 
of the GOB.  Although these licenses are relatively easy to obtain, 
the GOB requires cafe owners to register users before allowing them 
internet access; take screen shots from all computers in use every 
15 seconds; and submit a usage log to MPT every two weeks.  Thaung 
Tin told us that approximately 250 of the 400 internet cafes in 
Rangoon are licensed.  However, the GOB has done little to shut down 
unregistered cafes, despite efforts to monitor internet usage.  Khun 
Oo informed us that the GOB wants to improve internet penetration 
throughout the country, and hopes that by granting new licenses, it 
can increase the overall penetration rate to 0.5 percent by the end 
of the year. 
 
7.  (SBU)  Despite the expense of a cyber cafe for ordinary Burmese, 
demand, particularly among the younger generation,  has increased. 
These users are primarily interested in email and chat rooms.  More 
and more young people, Khun Oo noted, use voice over internet 
protocol (VOIP), such as Gtalk or Skype, to contact family and 
friends outside of Burma.  Internet users at some universities and 
other public access centers employ computers for academic research. 
 
RANGOON 00000814  003.2 OF 003 
 
 
 
Circumventing Internet Bans 
--------------------------- 
 
8.  (SBU)  The Burmese government has banned access to free email 
sites, such as Yahoo! and Hotmail and some VOIP services to control 
access to the outside world.  VOIP services allow people to make 
inexpensive international phone calls over the internet, thereby 
preventing the GOB from collecting revenue from overpriced 
international phone calls.  Additionally, the GOB feels threatened 
by VOIP programs, as it is unable to monitor those phone 
conversations.  To date, Gtalk is the only VOIP service that has not 
been banned. 
 
9.  (SBU)  The government uses programs such as Dan's Guardian and 
Fortinet's Fortiguard to block specific internet sites.  Mya Han 
told us the GOB utilizes monitoring software that checks emails for 
key words/phrases and large attachments.  Many of our NGO and 
business contacts confirmed that when using an internet account with 
a .mm domain, some email arrives instantly, but most messages are 
delayed up to 24 hours, presumably because the government 
scrutinizes messages with large attachments. 
 
10.  (SBU) In order to circumvent these prohibitions, the majority 
of Burmese cyber cafes utilize proxy servers or web tunnel programs 
to access restricted sites.  Most cafes change their proxy servers 
daily, while others openly list proxy websites that will enable 
users to enter blocked domains.  Burmese consumers complain that 
while these programs work, they significantly reduce the speed of 
the internet.  Thaung Tin explained that MPT and Myanmar Teleport 
continually add foreign proxy and tunnel servers to the domain 
blacklist, but that they are unable to block all programs.  Both MPT 
and Myanmar Teleport want to make a profit from internet usage, he 
rationalized, and to uphold all bans would significantly cut into 
profits.  Instead, he opined, these organizations appear to 
"restrict internet access to the minimum extent possible." 
 
Comment 
------- 
 
11.  (SBU)  Although the Burmese government views the internet as a 
platform for Burmese dissidents, both inside and outside the 
country, there appears to be a healthy, albeit small, internet 
market in Burma in spite of GOB restrictions.  The GOB finds itself 
in a precarious position - it wants to show the world that it is 
encouraging internet growth, but at the same time, it does not want 
to lose control over the internet.  The GOB may be fighting a losing 
battle, as even government entities are condoning the circumvention 
of internet bans in order to make a profit.  Additionally, several 
Embassy contacts observed that ISP officials could be doing a better 
job of blocking websites and proxy servers; instead, they appear to 
be doing the minimum necessary to keep their supervisors happy.  As 
the number of computer savvy Burmese increases, they will become 
more adept at evading the government's efforts to obstruct access to 
websites and programs that provide a link to the outside world. 
There is a demand for accurate information in Burma - and the 
internet is one of the few tools to provide that information to 
those who can use it. 
 
VAJDA